To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to the services listed on this page.
If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.
910-535-9202Submit Your Questions
We are available for the fastest service from 6 am to 10 pm, seven days a week, by phone or text at 910-535-9202. You can also reach us by clicking the CONTACT button on the website and completing the online form. We strive to respond to all online requests within 24 hours or less
We recommend you schedule our services as soon as possible to get the day and time you need as the time slots fill up quickly. When you contact us, we will provide our availability and schedule your services.
All trucks and employees are entirely licensed and insured. Goins, Goins, Gone Junk Removal LLC. also holds the required permits to safely work within the limits of local laws and regulations.
We accept Visa, MasterCard, Discover, and American Express. We also accept cash and company checks. Our preferred commercial patrons and customers may use invoicing after completing an account request form. For added convenience, we can take your credit card over the phone. Sorry, we do not accept personal checks. All payments are due upon completion of the job, unless you make prior arrangements in advance of the work performed.
We prefer that all customers be on location upon our arrival to review and approve pricing. However, suppose you cannot be there at the scheduled time, not a problem. In that case, our team member will call you to go over pricing before completing any services. For added convenience, we can take your credit card over the phone.